Good Trouble connects the workflows around your client relationships. We start with an agreed business problem, build and test the implementation with your team, and define the ongoing support it needs.
A free conversation about one workflow and your existing tools. We review the information you choose to share and identify what needs to be verified.
Agree on one workflow, its price, responsibilities and success measure before the paid implementation starts.
Review results against the baseline, then decide on continued support or expansion. Included adaptations and new work are defined in your proposal.
Targeted outreach to your client list — reactivation, seasonal promotions, event-driven campaigns. We build the list segment, write the sequence, and run it. You see the bookings come in.
Before a campaign, review list quality, contact permissions, offer economics and available capacity. Track replies, confirmed bookings and collected revenue separately against an agreed baseline.
Invite clients to share an honest review using consistent eligibility rules. Offer a private channel for service concerns alongside the public review invitation.
Ratings and sentiment do not determine who receives a review link. Staff can follow up on concerns separately, and review response drafts before sending them.
Follow-up that triggers on what clients actually do — not a static calendar. Rebooking windows, post-visit check-ins, lapse alerts, loyalty nudges. Routine steps follow agreed rules; staff handles exceptions and approvals.
We check the connection options available in your practice-management system before quoting. Document any manual steps, timing rules, opt-outs and staff handoffs before launch.
An AI agent trained on your services, pricing, staff, and policies — deployed on your website and booking page. Answers questions, handles after-hours inquiries, captures contact information, and routes complex requests to the right person.
Your team approves the service information, pricing, policies and escalation rules. Clinical questions go to staff. Test routine questions and exceptions before enabling the workflow.
The admin your staff does manually every day — intake processing, appointment confirmations, consent form routing, new client onboarding, internal handoffs — mapped and automated so your team's time goes to patients, not paperwork.
Keep your existing tools where practical. We document the current steps and time involved, agree what can be automated, and measure the change after launch.
Brand-consistent social posts, promotional assets, treatment campaign creative, and email content — produced on demand, in your voice, with your palette. No freelancer coordination, no agency retainer, no two-week turnaround.
Agree on channels, deliverables, review responsibilities and publishing permissions. Compare production time and useful outcomes with your own baseline.
The audit call is free. We come in with specifics already pulled from your operation — you don't prep. We tell you exactly what applies to your situation and what order makes sense.