Privacy Policy

Last updated: July 18, 2026

Good Trouble LLC ("Good Trouble," "we," "us") provides an AI-powered automation platform for med spas and service businesses. This policy explains what information we collect through this website, how we use it, and the choices you have. It applies to goodtroubleglobal.com and its subpages, including demo pages.

1. Information We Collect

Information you provide directly

When you fill out our contact form, request a demo, or communicate with us, we collect:

• Name and business name
• Email address and phone number
• Any details you include in your message

Information collected automatically

When you visit the site, standard technical information may be collected, such as:

• IP address and approximate location
• Browser type, device type, and operating system
• Pages viewed and time spent on the site

2. How We Use Information

We use the information you provide to:

• Respond to inquiries and demo requests
• Evaluate fit and prepare proposals or demonstrations
• Operate, maintain, and improve the website
• Comply with legal obligations

We do not sell your personal information. We do not share it with third parties for their own marketing purposes.

3. Client Data in Platform Engagements

If you become a client, data handling for your engagement is governed by your subscription agreement. In general:

• Your business data and your customers' data remain yours
• We access client data only as needed to operate and support the platform
• We do not use one client's data for another client's benefit
• Data handling for any third-party tools used in your engagement is disclosed during onboarding

4. Cookies and Analytics

This site may use cookies and basic analytics to understand traffic and improve functionality. We do not use advertising tracking pixels or retargeting cookies. Standard browser settings allow you to block cookies without affecting your ability to use the site. Some interactive pages (such as demos) use local browser storage to remember your session on your device; that data stays on your device and is not transmitted to us.

5. Third-Party Services

This site loads Google Fonts for typography, which means Google may receive your IP address when fonts load. Website hosting is provided by Netlify, which processes standard server logs. We use no other embedded third-party tracking on this site.

6. Data Retention

Inquiry data is retained as long as reasonably necessary to manage the business relationship. To have your inquiry information removed, contact us and we will delete it within 30 days. Client data retention is governed by the subscription agreement.

7. Your Rights

Depending on your location, you may have rights under applicable privacy law — including the right to access, correct, or delete personal information we hold about you. To exercise these rights, contact us using the details below. We will respond within 30 days.

8. Security

We take reasonable measures to protect the information you provide. No method of transmission over the internet is 100% secure. If you have concerns about sensitive information, contact us directly and we will discuss appropriate handling.

9. Children

Our services are directed at business owners and professionals. We do not knowingly collect information from anyone under 18. If you believe we have inadvertently collected such information, contact us and we will delete it.

10. Changes to This Policy

We may update this policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of the site after changes constitutes acceptance of the updated policy.

11. Contact

For privacy-related questions or requests:

Good Trouble LLC
Tampa, FL
Contact form