The spa was busy, but the team spent 20 hours a week on admin — messages, confirmations, reminders, follow-ups. That time came straight out of client care.
What The Platform Took Over
Client messages get answered the moment they come in — mornings, nights, weekends.
Appointment confirmations and reminders go out automatically.
Review requests go out after every visit. No one has to remember.
Follow-ups happen on schedule, every time, without a to-do list.
Before / After — 6 Months
Metric
Before
After
Staff hours on admin tasks
20 hrs/week
5 hrs/week
Appointments completed per week
55
75
Client response time
2 hours
10 minutes
Review requests sent
30/month
90/month
The Trend
Appointments Completed Per Week (Appointments)
Monthly revenue increased by $15,000 — from more appointments completed with the same team.
“We finally have time for our clients, not just our computers. It shows in our numbers.”— Owner, Solara Aesthetics & Wellness